I’m a technology professional with over 10 years of experience helping my customers and stakeholders meet their objectives.
What I Do
It sounds a little trite, but ultimately, I help my stakeholders get what they need out of data and technology. That means solution design and implementation, certainly. But it means listening and understanding, too.
TECHNOLOGIST AND PUZZLER
I tackle problems using technology. Whether it’s designing a robust, efficient data pipeline or developing tools and processes for improved efficiency, I love solving a good puzzle!
THOUGHT LEADER
When I approach a problem, I bring my years of customer-facing experience with me. I advocate for the end data consumer and I press for long-term success over short-term gains.
TRANSLATOR
Most of my BI career has been spent working directly with non-technical customers and stakeholders. I know how to translate business need into solutions; and technical details into core concepts and guiding principles.
Skills
Leadership
Project Delivery
SQL & Data Transformation
Data Visualization & Analysis
Domo
Python
My Experience
2021-
Domo
Sr Tech Solution Manager, Team Lead
I work with my customers to understand their business requirements and technical needs. I provide solution review and design services, deliver technical enablement, and promote optimal design and usage patterns to ensure customer success.
Internally, I amplify the customer voice. I work to ensure customer success by facilitating internal knowledge sharing and helping develop technical expertise throughout the client services organization.
2018-2021
Domo
Principal Consultant
As a key member of implementation project delivery teams, my responsibilities included managing customer relationships, providing project updates, maintaining clear communication and managing expectations.
Implementations required understanding the customer’s business and their objectives. I gathered requirements, implemented solutions, consulted on best practices, and educated on optimal usage of the Domo platform.
2016-2018
Symantec
Principal BI Analyst
I worked with my internal stakeholders to understand their needs, questions, and requirements. I helped to define and develop data models and processes to support the business.
2013-2016
Urban Science
Senior Consultant
As part of the on-site team at an automobile manufacturer’s HQ, I helped establish and maintain data integrations and performed ad hoc analysis for our stakeholders.